Metrics (24)
Canonical reference for every metric on the platform. Each card has an anchor — link from any page with /metric-glossary#<key>.
- Case Mix Indexcase_mix_index
- Clean Claim Rateclean_claim_rate
- Commercial Payer %commercial_pct
- Cost to Collectcost_to_collect
- Days Cash on Handdays_cash_on_hand
- Days in A/Rdays_in_ar
- Debt to Revenuedebt_to_revenue
- Denial Ratedenial_rate
- EBITDA Marginebitda_margin
- Expense per Bedexpense_per_bed
- First-Pass Resolutionfirst_pass_resolution_rate
- FTE per AOBfte_per_aob
- Interest Coverageinterest_coverage
- Labor % of NPSRlabor_pct_of_npsr
- Medicaid Day %medicaid_day_pct
- Medicare Day %medicare_day_pct
- Net Collection Ratenet_collection_rate
- Net Patient Revenuenet_patient_revenue
- Net-to-Gross Rationet_to_gross_ratio
- Occupancy Rateoccupancy_rate
- Operating Marginoperating_margin
- Payer Diversity Indexpayer_diversity
- Revenue per Bedrevenue_per_bed
- Total Patient Daystotal_patient_days
Case Mix Indexratio
Average DRG weight across discharges — a complexity proxy.
Why it mattersEach 0.05 CMI uplift ≈ 0.75% of Medicare revenue. CDI initiatives target this lever.
How calculatedΣ (DRG weight × discharges) / total discharges. CMS DRG weights are the rate table.
Clean Claim Rate%
Share of claims accepted on first submission without rework.
Why it mattersHigh clean-claim rate cuts follow-up FTE cost and shortens AR. Each 1pp lift saves the cost of one rework × claims volume.
How calculatedClaims accepted first-pass / total claims submitted. Front-end coding + eligibility verification drive this.
Commercial Payer %%
Share of total revenue or patient days attributable to commercial (non-government) payers.
Why it mattersHighest reimbursement index (~1.0). Each pp of commercial mix lifts NPR/charge directly. Concentration risk if a single payer >40%.
How calculatedCommercial revenue / total revenue (or commercial days / total days).
Cost to Collect%
RCM operating cost as a share of net patient service revenue.
Why it mattersDirect EBITDA leverage — every 1pp reduction drops to the bottom line. Above 4% suggests automation upside.
How calculatedTotal RCM cost (FTEs + tech + outsourced vendors + bad debt processing) / NPSR.
Days Cash on Handdays
How many days of operating expense the hospital can cover from current cash.
Why it matters<30 days = covenant-trip risk; <15 = restructuring territory. Above 100 = healthy.
How calculatedCash + cash equivalents / (annual operating expense / 365).
Days in A/Rdays
Average days accounts receivable spends outstanding before collection.
Why it mattersEach day reduction releases ~NPSR/365 of working capital. Long DSO ties up cash and predicts bad debt write-offs.
How calculated(AR balance / annual NPSR) × 365. National median ~45 days; >55 = working-capital trapped; <38 = best in class.
Debt to Revenueratio
Long-term debt as a multiple of net patient service revenue.
Why it matters>1.0x typically requires above-average margin to service. Drives covenant attention.
How calculatedLong-term debt / NPSR.
Denial Rate%
Share of submitted claims initially denied by the payer (before appeals).
Why it mattersEach 1pp reduction recovers ~35% × NPSR in avoidable revenue. Denials drive bad debt and rework cost — the highest-leverage RCM lever.
How calculatedDenied claims / total claims submitted. Source: HFMA MAP Keys; partner-supplied or predicted from public-data features.
EBITDA Margin%
Earnings before interest, tax, depreciation, amortization, divided by NPSR.
Why it mattersPE benchmark for sponsor-quality cash generation. <8% raises questions; >15% is the platform-grade band.
How calculatedEBITDA / NPSR. EBITDA reconstructed from HCRIS operating income + D&A + lease normalization.
Expense per Bed$/bed
Total operating expense normalized by licensed bed count.
Why it mattersCost-density benchmark. High expense/bed with low revenue/bed signals labor or supply inefficiency — the synergy diligence target.
How calculatedOperating expenses / licensed beds. Source: HCRIS Worksheet G-3.
First-Pass Resolution%
Share of claims paid in full on the first attempt (no resubmission, no appeal).
Why it mattersCatches both denial and underpayment leak. Each 1pp lift saves rework-cost and shortens AR aging.
How calculatedClaims paid in full first-pass / total claims. Tighter than clean_claim_rate because it tracks payment, not acceptance.
FTE per AOBratio
Full-time-equivalent staff per adjusted occupied bed — the canonical staffing intensity metric.
Why it matters>7.0 = overstaffed (right-sizing opportunity); <4.5 = lean (often a quality risk).
How calculatedTotal FTEs / adjusted occupied beds. Source: HCRIS Worksheet S-3 Part II + S-3 Part I.
Interest Coveragex
EBIT divided by interest expense — how many times over EBIT covers interest.
Why it mattersBelow 2.0x is the credit-attention zone; <1.5x raises restructuring discussion.
How calculatedEBIT / interest expense. From HCRIS G-2 + footnotes.
Labor % of NPSR%
Total labor cost as a share of net patient service revenue.
Why it matters>60% is the labor-pressured band. Right-sizing or wage normalization typically takes 1-3pp out.
How calculatedTotal labor cost (Worksheet A col 1+2 + benefits) / NPSR.
Medicaid Day %%
Share of total inpatient days attributed to Medicaid beneficiaries.
Why it mattersLowest reimbursement index (~0.58). High Medicaid % drives DSO + denial rate up.
How calculatedMedicaid patient days / total patient days.
Medicare Day %%
Share of total inpatient days attributed to Medicare beneficiaries.
Why it mattersDrives reimbursement index — higher Medicare % means lower NPR per gross charge (~0.79 vs 1.00 commercial).
How calculatedMedicare patient days / total patient days. Source: HCRIS Worksheet S-3 Part I.
Net Collection Rate%
Share of net realizable revenue actually collected (after contractual allowances).
Why it mattersEvery 1pp lift drops to EBITDA. Below 95% signals process leak; <93% is distressed.
How calculatedCash collected / (gross charges − contractual adjustments). Excludes bad debt write-offs.
Net Patient Revenue$
Patient-service revenue net of contractual allowances and bad debt — the topline line underwriters anchor every multiple to.
Why it mattersPrimary scale driver. Multiples (EV/NPR, EV/EBITDA) and lever-impact estimates all flow from NPR. Trend is the leading indicator of demand and pricing power.
How calculatedGross charges − contractual allowances − bad debt provision. Source: HCRIS Worksheet G-3 Line 3 or partner-supplied audited financials.
Net-to-Gross Ratio%
Net patient revenue as a fraction of gross charges — the realization rate.
Why it mattersPayer-mix-driven; highly stable within a hospital. Sudden compression signals contract loss or payer aggression. Wide variance vs peers (>5pp) warrants a contract-by-contract walk.
How calculatedNet patient revenue / gross charges.
Occupancy Rate%
Share of staffed beds occupied — patient days / bed-days available.
Why it mattersDrives fixed-cost absorption. Below 50% the hospital can't cover overhead; above 80% constrains throughput.
How calculatedTotal patient days / bed-days available. Source: HCRIS Worksheet S-3 Part I.
Operating Margin%
Operating income as a share of net patient service revenue.
Why it mattersThe single best summary of asset health. <0% is distressed; >5% is sustainable; >10% is best-in-class for community hospitals.
How calculated(Net patient revenue − operating expenses) / net patient revenue. Source: HCRIS Worksheet G-2.
Payer Diversity Indexindex (0-1)
Inverse-Herfindahl concentration index across the payer mix; higher = more diverse, lower = more concentrated.
Why it mattersConcentration is the silent risk: one Medicare Advantage contract renegotiation can move 20% of revenue. Higher diversity = lower contract-renewal risk.
How calculated1 − Σ(payer_share²) across the mix. Range 0 (single payer) to ~0.8 (very diverse).
Revenue per Bed$/bed
Net patient revenue normalized by licensed bed count.
Why it mattersCaptures pricing × throughput in one number. Best-in-class acute hospitals run $1.5-2.5M/bed; lower suggests under-occupancy or weak payer mix; higher suggests outpatient skew or premium markets.
How calculatedNet patient revenue / licensed beds.
Total Patient Daysdays
Annual total of inpatient days across all service lines.
Why it mattersVolume baseline for occupancy, payer-mix calculations, and capacity-planning. The denominator most other partner ratios are normalized against.
How calculatedSum of daily inpatient census across the fiscal year. Source: HCRIS Worksheet S-3 Part I.